Dedicated Claims Team

Service beyond expectations. It’s more than a motto to us. It’s how we do business. 


No one likes to think of worst case scenarios. As insurance professionals though, that’s exactly what we do. We ensure that when disaster strikes, you’re properly covered. We also strive to make sure that your claim process is as smooth and easy as it can be. 

Our service sets us apart.

We have an entire team that stands behind you when a claim gets filed. When you call to file a claim it’s not just some 1-800 person who may be anywhere in the world. 

You’ll be speaking with our very own claims manager, Ginnie Schimelpfenig, who is located in our home office in Bloomington, Illinois. She starts your claim process and makes sure we get the correct information and stays with it through the whole process.

Unfortunately, sometimes claims can get sticky. When this happens, we pull in our claims consultant, George Canavan. He has over sixteen years of claims experience. He uses his claim experience to act as your advocate during the claims process. He monitors and trouble shoots issues to make sure your claim is processed smoothly. 

Need to submit a claim?

Need to file a claim after hours?Here's what you can do.

If you need to file a claim, M-F 8AM-5PM you can call (877) 725-1800

After hours you can submit a claim directly with your carrier or submit a claim on our website here.

Updated 7/30/2021